Switzerland Tourism has been operating in Austria since 1925. Austrian Travellers are valued as one of the highest daily spenders of Europe. They are public transport- and touring lovers. Hereafter you find the most important market information.

Directory
Know the basics
| Address | Schweiz Tourismus Schwindgasse 20 1040 Wien | |
| Market Manager | Urs Weber, Market Manager Austria | |
| Contact | +43 1 513 26 40 11 urs.weber@switzerland.com | |
| www.linkedin.com/in/urs-weber/ | ![]() |
Meet the Team
The 3 team members in charge of the Austrian market are based in Vienna, which are passionate to promote the travel destination Switzerland to current and future Austrian travellers.
Trade & Campaigning and Activation
| Patricia Biedermann, Project Manager Travel Trade Austria | ||
| Contact | +43 1 513 26 40 12 Patricia.Biedermann@switzerland.com – | ![]() |
Media & Campaigning and Activation
| Elisabeth Sommer-Weinhofer, Project Manager Media Austria | ||
| Contact | +43 1 513 26 40 13 elisabeth.sommer@switzerland.com www.linkedin.com/in/elisabeth-sommer-weinhofer | ![]() |
Office Manager
| Silvia Reitz, Office Manager Germany & Austria | ||
| Contact | +49 695 09 551 001 silvia.reitz@switzerland.com www.linkedin.com/in/silvia-reitz-70945b159 | ![]() |
Research and reports
Market activities
Last updated: 01/25/24 by ESW
Market update and reporting of finalized activities 2025
Click here for selected marketing activities in 2025.
Reporting 2025
Click here for our « Reporting Central » database. With this database, Switzerland Tourism provides partners who participate in joint activities with a direct insight into the corresponding results.
Market activities
Last updated: 02/21/25 by ESW
Partner offering / Keypartner Packages 2026
Display content aboutPartner offering / Keypartner Packages 2026
_2026_KeyPartnerPakete_ST-Oesterreich
Localized annual plan 2026
Last updated: 01/24/24 by UW
Market Situation
Austria is currently in a tense situation due to its strong economic dependence on Germany, particularly on the automotive supplier industry. At the same time, the country continues to be among those with above-average inflation in the euro area (forecast for 2025: around +3.7%). The population primarily feels the impact of rising prices in energy, food, as well as significantly increasing costs in hotels and restaurants.
Politically, the environment is unstable: the governing coalition of ÖVP, SPÖ, and NEOS shows limited cohesion, while the right-wing populist FPÖ is exerting considerable pressure and is currently the strongest political force. Despite these conditions, the willingness to travel and spend on leisure remains high, especially outside the highest income brackets.
Holiday travel continues to be a priority. Rail travel to nearby countries such as Switzerland is particularly popular, as are domestic holidays with a touring character. Demand is developing steadily and positively, and interest among tour operators continues to grow. Most trips to Switzerland are still made by private car, supplemented by flight connections from Vienna (Zurich, Basel, Geneva) as well as Graz–Zurich.
Rail transport is considered efficient and is being continuously expanded. The introduction of the nationwide Austrian “Climate Ticket” three years ago (comparable to the Swiss GA travelcard) has attracted additional customer groups to public transport and has strengthened the importance of sustainable mobility solutions in tourism.
Economy
At the end of 2025, the Austrian economy remains in a phase of stagnation or very weak recovery. As in 2024, little to no growth is expected again for 2025, depending on the forecasting institute. A slight improvement is only anticipated for 2026 (Austrian National Bank: approx. +1.2%). The labor market remains generally robust, although unemployment is expected to rise slightly in 2025. Ongoing uncertainties—such as international trade conflicts, tariff issues, and the broader European environment—continue to dampen growth.
Inflation in 2025 is well below the peaks of previous years but, at around 2.7–2.9%, remains clearly above the ECB’s target. One reason is the expiration of earlier government relief measures. From a Swiss perspective, an additional factor comes into play: the persistently strong Swiss franc makes travel to Switzerland noticeably more expensive.
At the same time, it is evident that domestic tourism in Austria itself has been among the strongest drivers of price increases since 2024. Price differences compared to traditional high-price countries such as Switzerland are increasingly narrowing, particularly in accommodation and gastronomy. This relativizes the perception of Switzerland as a significantly more expensive travel destination and may have positive effects on competitiveness in the Austrian market in the medium term.
Travel industry
Despite economic uncertainty, the desire to consciously indulge while on holiday remains strong in Austria. Topics such as climate protection, sustainability, and trust in a high-performing transport system are gaining importance. Reliable infrastructure is increasingly perceived as part of the holiday experience itself. Against the backdrop of geopolitical tensions, Switzerland benefits from its image as a stable, safe, and reliable destination.
Tour operators see particular potential in experience-oriented, comfortable, and sustainable products. Touring formats such as an “Alpine cruise” align well with current trends. The combination of four language and cultural regions, high-quality public transport, impressive landscapes and attractive cities represent a clear unique selling proposition for Switzerland. “Swisstainable” concept is gaining awareness, primarily perceived as a quality label in the Austrian market – still: willingness to pay price premiums remains limited.
A new distribution-channel turned up end 2025: « Jö!-Reisen”. Produced by DER Tours in Germany and selected particularly following the request from the Austrian market these offers are distributed mainly via the supermarkets from Billa / Penny (=like Migros) and OMV, a large petrol station-network.
The success of panoramic rail offerings interest in additional routes (e.g., GoldenPass Express, Voralpen Express). Rail travel is increasingly perceived as a slower-paced, comfortable, and sustainable form of travel. New offers / luxury train trips (e.g. Zentralbahn) are highly welcome.
Austrians are among the higher-spending European visitors to Switzerland. At the same time, a perception gap persists: the independence and diversity of Swiss mountain and city destinations are often underestimated.
Travel behavior
At the end of 2025, the desire to travel in Austria remains high overall, while pronounced price–performance sensitivity is evident as a result of inflation experiences in recent years. When planning holidays, international travel continues to dominate, particularly for longer stays: in 2024, 72% of holiday trips with four or more overnight stays were abroad, while only 28% were domestic. Short breaks, by contrast, are predominantly spent within Austria (2024: around 65%).
Austria therefore remains a market in which international offers—including Switzerland—can be marketed particularly effectively via tour operators and travel agencies. In 2024, around 42% of bookings for international holidays were handled through organized distribution channels.
Among the most popular international destinations, classic short- and medium-haul Mediterranean destinations dominate: Italy, Germany, and Croatia together account for nearly half of all outbound travel, followed by Spain and Greece. In this environment, Switzerland is positioned primarily as a nearby, safe, high-quality destination for city and culinary trips, rail-based touring holidays, as well as nature and activity offers—especially in the shoulder and off-seasons. The strong Swiss franc continues to act as a price barrier.
In terms of distribution, rail remains the central lever: ÖBB Rail Tours strengthens its focus on Switzerland in the brochure “Dream Trains 2025,” while established tour operators within the Verkehrsbüro environment as well as specialized providers such as the Eurofun Group remain relevant partners for Swiss products.
Personas
Max & Kris are the typical representatives of the target groups we focus on: goals and wishes of these two fictitious people are at the heart of our marketing work – in order to best achieve your goals. This does not mean that we ignore everyone else: Austria also has a lot of active skiers and hikers, luxury city travelers, shoppers and culture lovers. But the focus is on the Max & Kris personas here.
Key Performance Indicators
| Final 2025 | Budget 2026 | |
| Bed nights hotels | ||
| Turnover Total (CHF) | ||
| Growth 2024 – 2025 | ||
| Campaigning & Activation* | ||
| · Top-Marketing Contacts | 26’097’259 | 32’000’00 |
| · Customer reactions | 112’874 | 90´000 |
| · Tracked Sessions on MyS.com per year | 397’975 | 440’000 |
| · Bouncing Rate on MyS.com | n/a | n/a |
| · Engagement Rate on MyS.com | % | % |
| · Engagement Rate on Social Media | n/a | n/a |
| Media work (KMM)* | ||
| · Top-Coverage articles | 103 | 80 |
| · Top-Coverage media contacts | 47’9532’133 | 35’000’000 |
| · Qualified Interactions with KMM | 128 | 110 |
| Trade (KAM)* | ||
| · Influenced overnight with tour operators | 120’258 | 90’000 |
| · Influenced revenue with tour operators | 22’849’020 | 17’100’000 |
| · Specific group and FIT packages | ||
| · Qualified Interactions with KAM | 266 | 250 |
| · Meetings: RFP’s | 0 | 0 |
| · Influenced revenue business events | 0 | 0 |
| · Qualified Interactions with business accounts | 0 | 0 |
| Partner cooperations | ||
| · Investments tourism partners | 142’000 | 160’000 |



