Switzerland Tourism has been operating in the USA since 1908. With well over 3.4 mio generated overnights in 2023, the US is Switzerland’s 3rd biggest source market. Hereafter you find the most important market information.

Directory

  1. Know the basics
  2. Bi-monthly market update
  3. Localized annual plan 2024

Know the basics

AddressSwitzerland Tourism
608 5th Ave, Suite #603
New York, NY 10020
Market ManagerClaudio Zemp, Director Americas
Contact+1 (646) 200-2554
claudio.zemp@switzerland.com
LinkedInwww.linkedin.com/in/claudiozemp/

Meet the Team

The 17 team members based in the US work primarily out of New York, with each a media and trade representative on the West Coast, based in Los Angeles and San Francisco. 

Trade

Oliver Weibel, Head of Trade Relations North America
Contact

LinkedIn
+1 416-695-3496
oliver.weibel@switzerland.com
www.linkedin.com/in/oliver-weibel-91352628/
Oliver Guggisberg, District Manager Western USA
Contact

LinkedIn
+1 415-738-6033
oliver.guggisberg@switzerland.com
www.linkedin.com/in/guggisberg-oliver-a7984b57/
Florin Eggenberger, Trade Relations Manager Eastern USA
Contact

LinkedIn
+1 646-760-0839
florin.eggenberger@switzerland.com
www.linkedin.com/in/florin-eggenberger-883042b0/
Stefanie Dosch, Project Manager Trade Relations North America
Contact

LinkedIn
+1 646-760-0840
stefanie.dosch@switzerland.com
https://www.linkedin.com/in/stefanie-rose-d-527863162/

Research and reports

  • ST market research page –– here
  • ST Research Report 2023 –– Download here
  • ST TMS 2017 –– Download here

Market activities

Last updated: June 13th, 2024 by CrS.

Market update and reporting of finalized activities 2023

Click here for an overview slide for each finalized activity in the current year. ((Will follow))

Localized annual plan 2025

Last updated: 06/02/2025

Market Situation

The source market USA goes from strength to strength. With a growth of 12.5% in 2024, we had another record year and produced well over 3.4 million overnights. Our forecast for 2025 is bullish, and we expect another yet more modest growth.

President Donald Trump’s first weeks back in the White House have been dizzying. He kicked off his second presidency with a fury of policy actions — imposing (then postponing) tariffs on Canada and Mexico, barring transgender people from serving in the military, and eliminating many US foreign aid programs. He has revealed plans to purge the FBI of his perceived enemies and provided sweeping pardons to his insurrectionist supporters. And he’s vowed to launch the most extensive deportation program in American history. Trump’s race to honor his promises and desire to build a legacy brings risk and turmoil to America and the world.

2024 was a massive year for equity gains driven by the AI explosion, a slew of Fed interest rate cuts, and a robust U.S. economy.  The Nasdaq surged 28.6%, while the bellwether S&P 500 notched a 23.3% gain, marking the index’s best two-year run since 1997-1998. And the markets expect continued strength heading into 2025.

Economy

When President Donald Trump retook the presidential oath of office on January 20, he inherited a very different economy than the one he left for President Biden four years ago. 

Real GDP in the United States has grown at an average annualized rate of 2.7% over the four quarters ending in the third quarter of 2024 and by 2.9 percent on average over the prior eight quarters. This is notable as the incoming Trump administration has set a goal for 3% growth, yet the economy is already performing in the vicinity of it. 

Employment levels were at near-historic highs. The job vacancies-to-unemployment ratio, at 1.05, is tighter than the previous cycle’s average, signaling a strong labor market with a job opening for almost every unemployed worker. Still, Americans perceive the job market as more challenging than a few years ago. 

Falling energy prices helped pull inflation down to 1.5 percent annualized in the third quarter of 2024 alone. Over the past year, inflation of 2.3 % has remained above but close to the Fed’s target of 2%, while inflation-adjusted wage growth, which had been negative for much of the COVID-19 pandemic, turned positive over the past two years.  At the same time, real median household income, a broader measure of income that includes both wage and capital income, and some transfers such as Social Security, has generally grown more slowly than wages alone in recent quarters, albeit still positively.

Travel industry

A survey by the USTOA (United States Tour Operator Association) revealed that the mood among American TOs is undeniably positive, with 73% of respondents anticipating significant sales growth of 7% – 10% or more in 2025. Europe continues to dominate the popular destinations list and Europe accounts for 52% of USTOA’s Active Member travel packages sold in 2024. Italy remains the most popular destination, and the Vatican’s Jubilee will undoubtedly attract many Americans who want to combine their trip also with Switzerland. Art and culture and culinary programs rank highest among USTOA tour operators for experiential travel offerings, with 77% of USTOA tour operator members providing programs in both categories.

Our airline partners also expect two-digit yield growth in 2025, with the transatlantic routes being highly coveted. Flight inventory between the US and Switzerland grows continuously, and Edelweiss will launch a new seasonal direct flight between Seattle and Zurich in June 2025.

Switzerland Tourism’s trade relations team is extremely active in the market, especially in the luxury segment. Our presence at L.E Miami, ILTM North America, and with Virtuoso, where we again won Tourism Board of the Year, solidifies Switzerland’s position with American high-end travelers.

Travel behavior

Americans love ‘ticking-off’ must-sees and prefer destinations, which are well-known in America. Thankfully, Switzerland is one of them. While the natural beauty of Switzerland attracts them, they often stay in our cities. Four out of the top five destinations visited by Americans in 2023 are cities (Zurich, Luzern, Geneva, and Basel), with Zermatt being the only mountain resort making the list. Destinations in the Bernese Oberland saw a disproportionally high growth from the US in 2024, and we saw a significant increase in interest in travel by train.  Here are some Key Trends in the US:

  • Guests take more international trips and spend more money on vacations
  • 2.2 trips pre-pandemic up to 3.8 trips per year now
  • Overall spend up by 16%
  • Millennials take almost 4x more international trips than Boomers
  • Boomers spend more than twice as much per trip compared to Millennials
  • Changes in travel behavior turned from pent-up demand to new normal
  • Millennials are on the cusp of their peak spending years
  • Interest in Europe is smaller with GenZ and Millennials than with Boomers
  • SoMe is a powerful tool to inspire these generations
  • TikTok most downloaded app
  • Travel content has been reimagined for short-form, vertical, sound-on formats
  • More sources used than ever before to plan vacations 
  • Share of bookings made on smart phone up by 15% compared to 2019
  • Share shift from mobile web to mobile app
  • 79% of international travelers prefer to visit multiple locations

Personas

The US market focuses primarily on the personas Kris, Max and Pat. Find more information about the personas here.  

Key Performance Indicators

Final 2023Budget 2024
Bed nights hotels3’059’1183’212’074
Turnover Total (CHF)857 Mio.899 Mio.
Growth 2023 – 2024+ 5,0%
Campaigning & Activation*
·      Top-Marketing Contacts448’397’264220’000’000
·      Customer reactions737’928540’000
·      Tracked Sessions on MyS.com per year3’105’8133’000’000
·      Bouncing Rate on MyS.com
·      Engagement Rate on MyS.com48,8%49.0%
·      Engagement Rate on Social Media0.45%0.45%
Media work (KMM)*
·      Top-Coverage articles179150
·      Top-Coverage media contacts519’522’947520’000’000
·      Qualified Interactions with KMM1’1581’200
Trade (KAM)*
·      Influenced overnight with tour operators373’148360’000
·      Influenced revenue with tour operators104’481’440100’800’000
·      Specific group and FIT packages263270
·      Qualified Interactions with KAM4’0484’000
·      Meetings: RFP’s196210
·      Influenced revenue business events9’370’95311’655’000
·      Qualified Interactions with business accounts1’6931’700
Partner cooperations
·      Investments tourism partners1’665’2581’665’258
* numbers incl. Canada